The Monterey Insight Analytics Portal is built on Microsoft technology. Some clients have strict firewall rules that block access to the solution resulting in basic authentication issues and not loading the Power BI reports:
- Cannot authenticate to https://portal.montereyinsight.com; and/or
- Once authenticated, cannot load Power BI reports
1. Cannot Authenicate to https://portal.montereyinsight.com
The following site must be whitelisted:
montereyinsightltd.onmicrosoft.com
2. Cannot load Power BI Reports
The following endpoints must be whitelisted:
https://api.powerbi.com
https://*.powerbi.com
https://*.azurewebsites.net
https://wabi-uk-south-redirect.analysis.windows.net
https://*.powerbi.com
https://*.azurewebsites.net
https://wabi-uk-south-redirect.analysis.windows.net
3. Additional Requirements/Troubleshooting
Ensure TLS 1.2+ is enabled
Enable JavaScript
Enable Third-Party Cookies
Enable JavaScript
Enable Third-Party Cookies
- Power BI embedded reports require third-party cookies.
- Instructions vary by browser, but generally:
Chrome: Settings → Privacy and Security → Cookies and other site data → Allow all cookies or block third-party cookies in exceptions → add: https://api.powerbi.com
https://*.powerbi.com
https://*.azurewebsites.net
Disable Browser Extensions Temporarily
- Ad blockers or privacy extensions can prevent reports from loading.
- Try disabling them temporarily and reload the page.
If issues persist, please contact us for further assistance.